No matter how hard we may try, there’s just no way to avoid some difficult conversations. However, there are positive things you can say and do to help you handle them better.
Your first response may be to change the subject when faced
with a difficult discussion. This won’t solve the problem or heal the hurt that
caused the situation in the first place. It’s better to take a deep breath, gather your
thoughts, and face the difficulty now rather than later.
Remember it’s not your job to fix the situation unless you
were directly involved. People sometimes just need a friend to listen to when they’re
going through tough circumstances. They really don’t want you to fix things for
them.
Being available to listen is sometimes the best way to
show your friend that you care.
If the situation requires you to talk with someone going
through difficulties, try to put yourself in the other person’s shoes. What
would you want a friend to say to you
if you were in that situation? In all likelihood, they would like to hear the
same thing.
Here are some
positive ways to handle difficult conversations:
1. Try to help them identify the problem they’re
facing. Maybe they’re
upset over something that’s not related to the perceived problem. Listen to
your friend as they talk, trying to ask questions to help them determine the real
problem.
2. Avoid acting like you know what will happen
next. If your friend’s going through a difficult time in a relationship, don’t
tell them everything will work out. Instead, tell them “I’m available to you whenever you want to
talk.”
3. Ask general questions rather than
expecting them to answer questions they may not be ready to answer. “How’s it going?” is a better question
than asking them if they’ve moved out of their home after a breakup.
- Let them bring up additional topics when they feel comfortable doing
so.
4. Refrain from judging others.
Rather than saying you’ve never trusted a particular company when your friend
has just lost a large sum of money, you might want to ask, “Is there anything I can do to help?” Most likely they’ll tell you
no, but will appreciate your asking.
5. Your similar situation isn’t the same as
theirs. While it may be true that you’ve lost a job or a pet, it’s not the
same thing as losing a loved one.
- Try to encourage your friend to think
about the good times rather than their loss.
6. Acknowledge your friend’s feelings. “I understand that you were hurt by what
they said. I would be hurt, too” is better than telling your friend, “There’s no reason to be upset about that.” Acknowledge
and validate their feelings, and they’ll feel better.
7. Think about what your friend needs most. It
may be to have someone tell them “I love
you.” Try to be alert to your friend’s unspoken needs. Be reassuring when
possible regardless if your friend has spoken a need or not.
8. Let others know you understand their point
of view. Telling someone, “This
sounds important to you” doesn’t mean you’ll go along with what they want,
but at least you acknowledge what they believe to be the best solution.
9. Stay focused on the problem and don’t
get dragged into a fight. If they verbally attack, don’t take the bait. “I see you’re upset, and I’m sorry. Maybe we
should take a few minutes for each of us to calm down.”
It’s important to remember that no matter what the difficult
situation happens to be, it’s better to listen more than talk. When you
do talk, use the positive statements you find here to help you handle the
conversation in a supportive and caring way.
When you become better at communicating, you have better relationships,
and you feel good about yourself and your life. That is the secret to living an
amazing life in recovery. It is all part of living a life you don’t want to numb
from!
For more information on communication and relationships join
my free webinar. Go to www.recoveryenthusiast.com
(or click the link) and sign up today!
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As always,
stay blessed and live your life Enthusiastically!!
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